1. Project Start-Up/Estimated Turnaround

A. Please ask all initial questions by email.

B. After initial questions have been answered, and you decide you are ready to begin the project, a PayPal invoice will be sent to you by email for the amount of half of the total project cost. The PayPal invoice can be paid with your PayPal account, or with Credit/Debit card.

1. We will not discuss design concept by phone or begin your project untill first payment is made.
2. We will not place you on a waiting list until first payment is made.

C. Once We receive the 1st half payment, we will send you a confirmation email. In that email we will ask about your availability to set up a Start-Up Call.

D. In the Start-Up Call, we will discuss design concept/ideas, and an estimated start date/turnaround time/completion date.

1. A project usually starts right away. But when we have a heavy workload, an estimated start date will be given.

2. Turnaround varies, many factors play in to a projects turnaround, such as our current workload, degree of difficulty for the project, amount of customer revisions ,and amount of time between when the sample was sent and customer feedback.

3. Completion date: Also estimated.

2.Design Revisions/Samples

A. Every project includes 2 round of revisions, or samples.

1. If a project is still not approved and exceeds it’s 2 round of revisions, there is a revision charge for each additional revision. Print project revisions are $25 each round. Web project revisions are $50 each round

3. Project Completion

A. Once the final sample is approved, the final 2nd half payment is due. Upon receiving the final payment:
1. For Print files: I will email you high resolution files in your desired file formats.
2. For Websites: I will upload the site to your server.
3. For MySpace Layouts: I will place the final code on your page for you.